Crowdsurfing into the age of Crowdsourcing
Trebor Scholz wrote an online
article entitled Market Ideology and the Myths of Web 2.0,depicting the myths surrounding Web
2.0, but more so the future of the internet altogether. Within the article he
touches on social networking, and states that “people like to be where other
people are”. He uses this phrase to support the social networking sites such as
facebook, and credits their success to the massive audience and dedicated
users. Comparing it to previous networks such as myspce, and even before Facebook
when there were sites, like Blackplanet.com for example, created for (in this
case African-Americans) particular groups. Although Facebook and Twitter have
been so explosive people are neglecting to remember that the internet has been
used as a social networking site since 1973; when the invention of the first email,
APRNET was introduced. As soon as social networking was exposed there came into
being, a free labour execution partaken in by the clientele of the internet,
and businesses. By going online and perusing the web you are acting as a host,
and your actions directly correlate with marketing schemes. This has made it
immensely easy for companies to draw in business without even selling a
product, but rather selling a platform. The term crowdsourcing was introduced
as a term meaning a job is offered, over the internet, to a large group of people
who get paid little, to nothing for their labour. Flowing beyond the internet
tasks are now being performed by customers themselves rather than the
employees. Examples from this article are self-check-out counters, printing
your own tickets in advance, or simply just disposing of trash when leaving a
fast food restaurant.
Our society has glided towards a
“self-help” alternative route, where we feel independent and assertive by
performing our own tasks.
Technology has pushed us in this
direction subtly but consistently. We can now use our credit, and debit cards
to pump our own gas, and online banking allows us to remain responsible to our
bills even in our pajamas. Crowdsourcing
is a revolutionary and democratic design which allows the audience to conduct
the show. This may be a metaphoric translation but it can also refer to the
audience of shows such as American Idol, or Dancing with the stars. In both
cases the audience decides who continues on in the competition and who is voted
off. This is a marketing scheme to ensure that majority roles apply, and
therefore more viewers will stay tuned in to, and support their favourite
contestant.
Another example is that, regular
citizens with hobbies like photography can be used instead of a real photographer
that would be expensive to hire. Even using images that previously been taken
can be obtained (with condolence from the photographer) and used again. In newspapers
and magazines there are sections which share strictly readers’ comments, humours
stories, or opinions. They are not getting paid to write in to these medias, but
the media itself is filling pages without having to hire writers. It works
because people like to hear others opinions, and be able to relate to them from
the same perspective is desirable.
Technology is advancing and in
doing so jobs are being cut. There is no longer a need for multiple cashiers at
franchises such as Wal Mart, or gas stations because the customers can easily
help themselves. Photography has always been a popular hobby among people, and
candid shots have evolved with the new digital cameras containing many settings
and features to look professional; not to mention the accessible editing
programs like photoshop. In this case family members are even being asked to
take wedding photos, or talented family friends to take portraits for little or
no money at all.
Crowdsourcing is great for
franchises and social media, but for independent entrepreneur’s this may mean a
new career.
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