Building a Platform Fom the Web Up.
With the explosion
of Web 2.0, people began roaming the internet like never before, and with every
click, URL and search inquiry companies began profiling these people. When citizens
took to the internet with their blogs of opinions and Fliker accounts of
personal photography, companies did not hesitate to invade their client’s
spaces. In this aspect, it became easy for the capitalist industry to use their
client base as a platform for their personal advertising and gain insight to
what was desired by society. Soren Mork Petersen uses the term “piggybacking”
in his article Loser
Generated Content: From Participation to Exploration, when he describes the
relationship between media participants on Facebook, YouTube, Twitter etc. to
those who are attempting to influence them through social networking. The relationship
as Petersen describes it “reconfigures
patterns of use into practices which carries a resemblance of work relations,
transforming users into losers.” (Petersen)
Companies infringe upon citizens
online opinion outlets in order to build a platform that reflects their online
profiles, to broaden their audience, and supporters. Using the incredibly visible outlet of the internet it is a simple procedure to find out information and personal opinions because they are broadcast so consistantly.
The first major topic of
discussion Petersen reviews is Google purchasing Usenet. When Usenet was
created in 1979 by Tom Turnscott and Jim Ellis the idea was simple, with no main
server they constructed virtual bulletin board. A lot like blogging, people
were able to post their thoughts and opinions so when Google purchased this
system their idea was to get inside people’s minds without them fully realizing
what was happening. They used unsuspecting people to change and adapt ad
campaigns, computer programs and other media material with the help of these
citizens.
Facebook is such a powerful
social media it is of course piggybacked upon by larger companies. By creating
a Facebook page for your company you can add friends, or people can like your
page. With this tactic, the more “likes” you have, the more your page is
noticed by “friends” of those who “liked” it and the greater chance you have at
building your platform (thanks to Facebook). Inevitably people spend much time
committed to Facebook, they don’t hesitate to use Facebook as a mask and post
comments on company or brands walls in order to make their voice heard. The companies
however love this and take these comments into serious consideration; as simple
as writing a letter, this media outlet is public, immediate and other “friends”
can comment and contribute to the discussion.
Some may view this as an
invasion, but because the internet is so blatantly public already there is a contradicting
tone in that statement.